All custom and pre‑ordered items are non‑refundable and non‑returnable unless there is a quality defect. If a return or exchange is requested for other reasons, you will be responsible for the return shipping cost.

Return or exchange requests must be submitted within 3 calendar days after parcel delivery. The product must remain brand‑new and unused, with no scratches, wear, deformation or any damage that would prevent resale.

Please provide your proof of purchase, payment receipt, and state the reason for your return or exchange.